TURNAROUND TIMES

• In-stock items: Same day dispatch if ordered before midday
• Custom Bouquets:  Up to 3  business days before dispatch
• Custom Wedding Packages: Up to 14 business days before dispatch - contact us if you need an order urgently

DELIVERY

Once your item has been posted, you will receive a tracking number via the mobile number or email provided at checkout.

Please note that we use third-party courier services. Once a parcel leaves our premises, we have no control over handling or delivery timeframes. We do not have direct contact with courier companies and cannot follow up on your behalf.

If your parcel has not arrived within the estimated timeframe provided by the tracking details, you can lodge a "missing parcel enquiry" with the courier company directly, and they will follow up for you.

We kindly ask that you do not contact us for tracking updates before the dispatch timelines outlined above.

IMPORT TAXES, DUTIES & SHIPPING COSTS

We strive to provide accurate shipping costs upfront. However, in rare cases, additional shipping fees may apply due to weight or delivery location. If this occurs, you will be invoiced for the additional cost or offered a full refund.

We are not responsible for any import taxes, duties, or VAT. We DO cover all USA Tarrif fees.

OVERSIZED ITEMS

Due to shipping size restrictions, larger packages may arrive in separate packages. However you will be provided tracking for each item.

Thank you for your support! 🌸
Fauxget Me Not Flowers